Client stories
From Fort Lauderdale to the Florida Keys, owners trust General Boat Services to protect their most valuable asset. Here is what they have to say.
Owner reviews
"Remote management done right"
I live in New York and my boat is in Fort Lauderdale. Before General Boat Services, managing the vessel remotely was a constant source of stress. Now I get monthly reports, every vendor is vetted, and when I fly down the boat is always ready. It has completely changed how I think about ownership.
"The best detailing in South Florida"
I have tried three other detailing companies over the years. None of them came close to the results General Boat Services delivers. The hull looks like it just came out of the factory. They are meticulous, they show up when they say they will, and they actually care about the work.
"Found us the perfect captain"
Finding a qualified captain who is also a good fit for our family was harder than I expected. General Boat Services took the time to understand what we needed — not just the certifications, but the personality and the style. The captain they placed has been with us for three years now.
"Caught a critical issue before it became a crisis"
We had a major engine issue discovered during a routine inspection — something that could have left us stranded offshore. Because General Boat Services caught it early, we had it repaired before our Bahamas trip. That kind of proactive attention is exactly why we have been clients for six years.
"Flawless FLIBS preparation, year after year"
We show the vessel at FLIBS every year. General Boat Services handles everything — the detail, the mechanical prep, the crew briefing, the daily wash-downs during the show. The vessel has never looked better and I do not have to think about any of it. That is exactly what I am paying for.
"Invisible repair, honest pricing"
After a dock incident left us with significant hull damage, I was worried about the repair quality and the timeline. General Boat Services gave me a clear estimate, stuck to it, and the finished repair is invisible. You cannot tell anything ever happened. Honest, skilled, and professional.
In depth
A closer look at how we solve real problems for real owners.
Challenge
A New York-based owner needed complete oversight of his Fort Lauderdale vessel — maintenance scheduling, vendor management, crew supervision, and monthly financial reporting — without being present.
Solution
General Boat Services assumed full management responsibility: developed a preventive maintenance calendar, established a vetted vendor network, supervised all work, and delivered detailed monthly reports. The owner receives a single invoice and a comprehensive summary each month.
Outcome
Three years of uninterrupted management. Zero deferred maintenance items. Vessel appraised 12% above comparable boats of the same age due to documented service history.
Challenge
A broker needed a 95-foot Feadship prepared for display at the Fort Lauderdale International Boat Show with six weeks' notice. The vessel had not been detailed in four months and had several deferred mechanical items.
Solution
General Boat Services coordinated a full cosmetic restoration — compound, polish, teak treatment, stainless work, interior deep clean — alongside mechanical service on the generators and bow thruster. Daily wash-downs and crew support were provided throughout the five-day show.
Outcome
The vessel received multiple serious inquiries during the show and sold within 60 days of FLIBS closing.
Challenge
A charter operator discovered significant hull damage from a dock strike four days before a fully booked charter departure. The repair needed to be structurally sound, cosmetically invisible, and completed within 72 hours.
Solution
General Boat Services mobilized a fiberglass repair team immediately, working extended hours to complete the structural repair and cosmetic finish within the required window. A post-repair inspection confirmed structural integrity.
Outcome
Charter departed on schedule. Guests were unaware of any incident. The operator has since retained General Boat Services for all maintenance and repair work.
Join hundreds of South Florida yacht owners who trust General Boat Services with their most valuable asset.